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24-Hour Nurseline

Your health care needs don’t always follow a schedule. Call this number to talk privately with a nurse.

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What You Get

Our 24-Hour Nurseline lets you talk with a registered nurse whenever you have health questions or need medical advice – day or night, holidays and weekends. You can also choose from more than 300 audio health topics, like how to quit smoking or manage your diabetes. 

You can call the 24-Hour Nurseline 24 hours a day, seven days a week.

  • 1-866-577-9710 
  • (TTY 1-800-368-4424)

How to Get It

Need emergency care? 

When you’re sick or hurt with an injury and you can’t get to your primary care provider (PCP), you should go to an urgent care center or the emergency room (ER). Our nurses or your own PCP can help you decide which is best. You can also visit our Emergency Room Use page, which provides tips that can help you make the right decision. Or take a look at the following symptoms to help you know where to go when you need medical care.

Choose urgent care if you have these symptoms:

  • Cold, flu or sore throat
  • Earaches
  • Vomiting or diarrhea
  • Common sprain
  • Minor broken bone
  • Minor cuts
  • Mild asthma/allergic reactions
  • Rash without fever

Remember, urgent care clinics treat people the same day. You don't need an appointment.

Choose the ER if you have these symptoms:

  • Chest pain, difficulty breathing
  • Head and eye injuries
  • Uncontrolled bleeding, severe cuts
  • Very bad broken bone
  • Coughing up or vomiting blood
  • Bleeding during pregnancy
  • Fever in a baby under 8 weeks
  • Rash with a fever

These are only a few examples. For any life-threatening illness or injury, call 911 right away.

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