Skip to main content

Vision Services

We know how important healthy vision is to you and your family. That’s why we’re pleased to offer Healthy Connections vision benefits through Vision Service Plan (VSP).

MyBlueChoiceSCMedicaid Secure Portal

Manage your health benefits 24/7! Request a new ID card, check your overall health and more.

Vision Benefits for Healthy Eyes

Vision benefits through Vision Service Plan (VSP)

These are a few of the vision benefits offered through VSP. For a full list of benefits, log in to the VSP website at www.vsp.com. You can also call VSP Member Services at 1-800-877-7195 (TTY 1-800-428-4833).

For children under 21:

  • Preventive screenings up to the day of your child’s 21st birthday 
  • One eye exam, pair of eyeglasses (frames and lenses) and related fitting every 12 months  
  • One pair of replacement eyeglasses every 12 months 

For adults 21 and older:

  • No copay*
  • One eye exam every 12 months
  • One pair of eyeglasses every 24 months

*A $3.30 copay will only apply for medically necessary vision services with an ophthalmologist.

To learn more about medically necessary vision services, search our medical policies and:

  • Select Medical Policies and Utilization Management (UM) Guidelines
  • Search “vision” in the search field
How to find an eye doctor near you

Visit the VSP website at www.vsp.com to search for providers by location, doctor or office name.

To search by location:

  • Enter your zip code, city and state
  • Select Search

To search by doctor:

  • Enter your doctor’s last name
  • Select South Carolina
  • Select Search

To search by office name:

  • Enter your doctor’s office name
  • Select South Carolina
  • Select Enter
Community resources

Learn more about events in your community with these helpful resources:

  • The Healthy Blue Community Resource Link — Find free or low-cost local services in South Carolina. 
  • The Healthy Blue website events calendar — Find free vision health screenings at an event near you.
  • Impact America — South Carolina — Get help making sure your child receives vision care early by calling 1-864-412-5488 Monday through Friday 8 a.m. to 5 p.m. Eastern time.
     
Extra help for members with vision loss

Call our Customer Care Center if you:

  • Have questions about your plan or benefits.
  • Need our materials in a larger format.

1-866-781-5094 (TTY 1-866-773-9634)
Monday through Friday, 8 a.m. to 6 p.m. Eastern time

Tips for healthy eyes

You can help your vision stay strong by doing things like:

  • Getting a comprehensive dilated eye exam. This lets your eye doctor take a look inside your eyes to check for common vision problems and eye diseases.

  • Finding out about your family’s eye health history. Many eye diseases are passed on by family members. If someone in your family has been diagnosed with an eye disease, you could be at a higher risk of having the same condition.
  • Visiting your eye doctor for regular checkups. If you’re age 60 or younger, you should see your eye doctor every two years. If you’re 61 or older, you should see your eye doctor every year. People with vision problems or certain health risks need to see their eye doctor more often.
  • Eating well. Certain foods, like carrots, spinach and salmon, help keep your eyes healthy.
  • Watching your weight. Being overweight can put you at a higher risk for certain health problems, like diabetes, which can lead to vision loss.
  • Protecting your eyes. Wear sunglasses, safety glasses, goggles, and eye guards when you go outside or play sports.
  • Not smoking. Smoking can cause vision problems that lead to blindness.
  • Taking a break from your electronic devices. Cellphones, computers and televisions make your eyes work hard. Try looking away from these screens every 20 minutes to rest your eyes.
  • Keeping your contact lenses clean. Make sure to wash your hands before putting your contact lenses in or taking them out. You should also make sure to clean and replace your contact lenses regularly. This helps you avoid eye infections

Questions?

Call VSP Member Services at 1-800-877-7195 (TTY 1-800-428-4833). You can also email VSP at imember@vsp.com.

VSP’s Member Services hours are:

  • Monday through Friday 5 a.m. to 8 p.m. Pacific time
  • Saturday 7 a.m. to 8 p.m. Pacific time
  • Sunday 7 a.m. to 7 p.m. Pacific time 
  • Closed Thanksgiving and Christmas Day

*Vision Service Plan is an independent company that provides vision benefits on behalf of Healthy Blue.