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Your Health Matters – Get Ready!

Your health and well-being are important to us. We want you to have the resources you need, especially before or during an emergency.

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We’re just a call away.

Be ready by storing these numbers in your phone so you can reach us.


Resource Phone number
24-Hour Nurseline 1-866-577-9710 (TTY 1-800-368-4424)
Behavioral Health 1-866-781-5094 (TTY 1-866-773-9634)
Case Management/Disease Management 1-888-830-4300
SC Healthy Connections Choices 1-888-552-4642 (TTY 1-800-735-8583)
Member Customer Care Center 1-866-781-5094 (TTY 1-866-773-9634)
Pharmacy Customer Service 1-866-915-0327
Transportation number More information below
Get help near you. 

You can:

We’re here for you with important information

Pharmacy information

Are you living with diabetes?

You’re not alone. Healthy Blue wants you to know you can be prepared in the event of an emergency. Creating a diabetes kit now will help you when you may need it most.

Create your kit! 

Below is a list of items you can write down and prepare ahead of time to keep in your kit. Store your kit in a waterproof bag or container that can hold your documents and supplies. 

Write down Take with you
The type of diabetes you have A letter from your diabetes care team with a list of your most recent diabetes medications, if possible.
Your current medications, doses and the time you take them A copy of your most recent lab result, like A1c results
Your pharmacy name, address and phone number Make, model and serial number of your insulin pump or CGM. Include the pump manufacturer’s phone number in case you need to replace your device.
Previous diabetes medications you have taken A copy of your health insurance card
Your doctor’s name, phone number and address A copy of your photo ID
Phone numbers and email addresses for your family, friends, and work, including out-of-town contacts Cash
Any other medical conditions, allergies and previous surgeries  

Health care professionals, visit and select Providers for more information and resources about the use of insulin products in an emergency situation. 

It’s easier than you think to be ready.

Keep your health in mind by knowing: 

  • What you can prepare ahead of time like lists of important phone numbers and medications
  • What to take with you if you have to go, such as your filled prescription medications and important documents
What you need to know — in your phone

Take some of the stress out of an emergency situation. Store the important numbers you might need in your phone now. 

  • Customer Care Center: 1-866-781-5094 (TTY 1-866-773-9634)
  • 24-Hour Nurseline: 1-866-577-9710 (TTY 1-800-368-4424)
  • Primary care provider (PCP)
  • Any specialists you see
  • Your pharmacy — You can also store a list of your medications under this number for quick reference.
  • Your veterinarian’s office — Get in touch quickly if your pet gets sick or injured, or if you’re separated from your furry loved one. 
Ready to go? 

Got your “go bag” ready? Things to have handy if you have to leave in a hurry:

  • A list of your prescription medications
  • Filled prescription medications
  • Over-the-counter medicines like pain reliever, antacids, vitamins and more
  • Glasses and contact lens solution
  • Baby formula, bottles, diapers, wipes, diaper rash cream
  • Feminine supplies
  • Personal hygiene items
  • Pet food, bowls and any medications

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