We’re just a call away.
Be ready by storing these numbers in your phone so you can reach us.
|24-Hour Nurseline||1-866-577-9710 (TTY 1-800-368-4424)|
|Behavioral Health||1-866-781-5094 (TTY 1-866-773-9634)|
|Case Management/Disease Management||1-888-830-4300|
|SC Healthy Connections Choices||1-888-552-4642 (TTY 1-800-735-8583)|
|Member Customer Care Center||1-866-781-5094 (TTY 1-866-773-9634)|
|Pharmacy Customer Service||1-866-915-0327|
|Transportation number||More information below
- Get help near you.
- Stay up-to-date on school closures and more from the South Carolina Emergency Management Division (SCEMD) *.
- Read the South Carolina Hurricane Preparedness Guide * for more information about evacuation routes.
- View our Frequently Asked Questions for more information about getting help during an emergency.
- Find help getting food, housing, and more with the Community Resource Link and the links below. Enter your ZIP code and find what’s available near you.
- Get a ride to your health care visits and other places by going to the Transportation page.
- Learn simple tips on how to prepare you and your family for the unexpected from www.ready.gov.*
- We’re here for you with important information
- Submit a request to get your ID card or call the Customer Care Center at 1-866-781-5094 (TTY 1-866-773-9634)
- Call to find a doctor or print a directory
- To find a pharmacy in the Healthy Blue network, please visit the Find a Pharmacy page
- To find a pharmacy that’s open in an area impacted by disaster, you can visit RX Open.* Then, make sure the pharmacy is part of the Healthy Blue network.
- Visit our behavioral health page for resources and services
- Read about ways to get care 24 hours a day, seven days a week from the 24-Hour Nurseline
- Learn more about renewing your health plan benefits
- Are you living with diabetes?
You’re not alone. Healthy Blue wants you to know you can be prepared in the event of an emergency. Creating a diabetes kit now will help you when you may need it most.
Create your kit!
Below is a list of items you can write down and prepare ahead of time to keep in your kit. Store your kit in a waterproof bag or container that can hold your documents and supplies.
Write down Take with you The type of diabetes you have A letter from your diabetes care team with a list of your most recent diabetes medications, if possible. Your current medications, doses and the time you take them A copy of your most recent lab result, like A1c results Your pharmacy name, address and phone number Make, model and serial number of your insulin pump or CGM. Include the pump manufacturer’s phone number in case you need to replace your device. Previous diabetes medications you have taken A copy of your health insurance card Your doctor’s name, phone number and address A copy of your photo ID Phone numbers and email addresses for your family, friends, and work, including out-of-town contacts Cash Any other medical conditions, allergies and previous surgeries
Health care professionals, visit www.HealthyBlueSC.com and select Providers for more information and resources about the use of insulin products in an emergency situation.
- It’s easier than you think to be ready.
Keep your health in mind by knowing:
- What you can prepare ahead of time like lists of important phone numbers and medications
- What to take with you if you have to go, such as your filled prescription medications and important documents
- What you need to know — in your phone
Take some of the stress out of an emergency situation. Store the important numbers you might need in your phone now.
- Customer Care Center: 1-866-781-5094 (TTY 1-866-773-9634)
- 24-Hour Nurseline: 1-866-577-9710 (TTY 1-800-368-4424)
- Primary care provider (PCP)
- Any specialists you see
- Your pharmacy — You can also store a list of your medications under this number for quick reference.
- Your veterinarian’s office — Get in touch quickly if your pet gets sick or injured, or if you’re separated from your furry loved one.
- Ready to go?
Got your “go bag” ready? Things to have handy if you have to leave in a hurry:
- A list of your prescription medications
- Filled prescription medications
- Over-the-counter medicines like pain reliever, antacids, vitamins and more
- Glasses and contact lens solution
- Baby formula, bottles, diapers, wipes, diaper rash cream
- Feminine supplies
- Personal hygiene items
- Pet food, bowls and any medications
*This link leads to a third party website. That company is solely responsible for the privacy policies and content on its site.