Pharmacy

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Prior Authorizations:

CarelonRx

CarelonRx Inc. is an independent company providing pharmacy benefit management services on behalf of Healthy Blue.

View the Healthy Blue Comprehensive Drug List lookup tool to determine which medications require prior authorization.

You can reach CarelonRx at 844-410-6890 from 8 a.m. to 8 p.m. Eastern time, Monday through Friday, and 10 a.m. to 2 p.m. Eastern time on Saturdays. You can also complete the Universal Prior Authorization Request Form: Medications and fax it to 844-512-9005.

CoverMyMeds®

Prescribers can view real-time status of any pharmacy benefit medication prior authorization request submitted via ePA, phone, or fax by logging into the CoverMyMeds website and entering the member’s information. They can also call CoverMyMeds directly at 866-452-5017 or use the live chat on their website for questions, information or website concerns.

CVS/Novologix

CVS/Novologix is an independent company that provides medical injectable benefit management services on behalf of Healthy Blue. You can reach CVS/Novologix at 844-345-2803 from 9 a.m. to 7 p.m. Eastern time, Monday through Friday. You can also complete the Precertification Request for Medical Injectables form and fax it to 866-494-9927.

Medical Benefit Specialty Medications

Specialty medications are often covered under the medical benefit. They can be costly for our members, and not all plans cover them the same way. That’s why it’s important to review whether the use of these medications meets coverage criteria before a specialty drug is provided. Review the medical specialty drug list to see which medications require prior authorization.

Synagis is covered for Healthy Blue members under their medical benefit. Please complete the Universal Synagis Prior Authorization Form and fax it to 866-494-9927.

Prior Authorization Forms

Comprehensive Drug List Changes

Related Pharmacy Information