Have questions or need help? We want you to understand your benefits and receive the best possible care.
Send us a secure message
If you’re already a member, log in to your account to send us a message.
Have questions about your benefits?
Call the Customer Care Center at 1-866-781-5094 (TTY 1-866-773-9634).
P.O. Box 100124
Columbia, SC 29202-3124
Our reps are here to help with:
- Changing your primary care provider.
- Getting your member ID card.
- Getting member handbooks.
- Understanding your benefits.
- Finding a provider near you.
- Free translation services.
Reps are available Monday through Friday from 8 a.m. to 6 p.m.
Need to talk with a nurse?
Call our 24-Hour Nurseline at 1-866-577-9710 (TTY 1-800-368-4424).
Get answers to your medical questions anytime, day or night.
Important numbers and resources
Healthy Connections Member Services
1-877-552-4642 (TTY 1-800-735-8583) |
If you need help with:
• State-covered benefits
• Reporting changes, such as a new address or phone number
• Renewing your benefits
Disease Management (DM) Case Management
Vision Service Plan
1-800-877-7195 (TTY 1-800-428-4833) | vsp.com
Vision Service Plan (VSP) is an independent company providing vision benefit services on behalf of BlueChoice HealthPlan.
1-888-307-6552 | dentaquest.com
DentaQuest is an independent company providing dental benefit services on behalf of BlueChoice HealthPlan.
Pharmacy Member Services
1-833-207-3118 (TTY 711), 24 hours a day, seven days a week
Nonemergency transportation services
1-866-910-7689 | Schedule your ride online