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Have questions or need help? We want you to understand your benefits and receive the best possible care.


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If you’re already a member, log in to your account to send us a message.

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Call us

Have questions about your benefits?    

Call the Customer Care Center at 1-866-781-5094 (TTY 1-866-773-9634).

Healthy Blue
P.O. Box 100124
Columbia, SC 29202-3124

Our reps are here to help with:

  • Changing your primary care provider.
  • Getting your member ID card.
  • Getting member handbooks.
  • Understanding your benefits.
  • Finding a provider near you.
  • Free translation services.

Reps are available Monday through Friday from 8 a.m. to 6 p.m.

Need to talk with a nurse?

Call our 24-Hour Nurseline at 1-866-577-9710 (TTY 1-800-368-4424).
Get answers to your medical questions anytime, day or night.

Important numbers and resources

Healthy Connections Member Services

1-888-549-0820 (TTY 1-888-842-3620) | scdhhs.gov
If you need help with:
•    State-covered benefits
•    Reporting changes, such as a new address or phone number
•    Renewing your benefits

Healthy Connections Choices

1-877-552-4642 (TTY 1-877-552-4670) | scchoices.com
Learn more about Healthy Blue, and choose a health plan.

Prospective Member Line

1-800-574-8864, Monday through Friday, 12 p.m. to 7 p.m.

Disease Management (DM) Case Management



Vision Service Plan
1-800-877-7195 (TTY 1-800-428-4833) | vsp.com

Vision Service Plan (VSP) is an independent company providing vision benefit services on behalf of BlueChoice HealthPlan.


1-888-307-6552 | dentaquest.com

DentaQuest is an independent company providing dental benefit services on behalf of BlueChoice HealthPlan.

Pharmacy Member Services

1-833-207-3118 (TTY 711), 24 hours a day, seven days a week

Nonemergency transportation services

1-866-910-7689 | Schedule your ride online