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Do you have questions for Healthy Blue? Give us a call.

Important Phone Numbers for Members
  • 24-Hour Nurseline: 1-866-577-9710 (TTY: 1-800-368-4424)
  • Disease Management (DM) Case Management: 1-888-830-4300
    Monday - Friday 8:30 a.m. - 5:30 p.m.
  • Member Customer Care Center: 1-866-781-5094 (TTY: 1-866-773-9634)
    Monday - Friday 8 a.m. - 6 p.m.
  • Pharmacy Customer Service: 1-866-781-5094 (TTY: 1-866-773-9634)
    Monday - Friday 8 a.m. - 6 p.m.
  • Relay (TTY) South Carolina: 1-800-735-8583 or 711
  • South Carolina Healthy Connections: 1-877-552-4642 (TTY: 1-800-735-8583)
  • Statewide Medicaid Help Line: 1-888-549-0820
  • Not a Healthy Blue member? Want to learn more? 1-800-574-8864
    Monday - Friday 12 -7 p.m.
Important Phone Numbers for Providers
  • 24-Hour Nurseline: 1-866-577-9710 (TTY:1-800-368-4424)
  • Disease Management (DM) Case Management: 1-888-830-4300
    Monday - Friday 8:30 a.m. - 5:30 p.m.
  • Pharmacy Customer Service: 1-833-253-4711
    24 hours per day, 7 days per week  
  • Pharmacy Fax: 1-844-512-9005
    24 hours per day, 7 days per week
  • Pharmacy Prior Authorization: 1-844-410-6890
    Monday - Friday 8 a.m. - 8 p.m., Saturday 9 a.m. - 2 p.m.
  • Provider Customer Care Center:  1-866-757-8286
    Monday - Friday 8 a.m. - 10 p.m.
    (Fax: 1-912-233-4010 or 1-912-235-3246)
  • Relay (TTY) South Carolina: 1-800-735-8583 or 711
  • Statewide Medicaid Help Line: 1-888-549-0820
  • Utilization Management: 1-866-902-1689 (Fax: 1-800-823-5520)
    Monday - Friday 8 a.m. - 5 p.m.
General Mailing Address

Healthy Blue
P.O. Box 100124
Columbia, SC 29202-3124