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Transportation

Transportation image

Need a ride to your appointment? You’re covered. As a Healthy Blue member, you can get free transportation through Healthy Connections to your doctor’s office, pharmacy and other providers of covered services.

We can help you get to your appointments

You can get free transportation through South Carolina Healthy Connections to:

  • Medical visits
  • Behavioral and mental health providers*
  • Urgent care visits
  • Dental visits
  • Vision visits
  • Pick up medications from your pharmacy
  • Other providers of covered services

If you have an emergency, call 911 or go to the nearest emergency room right away.

*Members living in residential facilities for behavioral health services may not be eligible for transportation services through Healthy Blue. Please check with your facility for more information.

How to set up your ride

To get a ride, call LogistiCare at 1-866-445-6860 or visit the LogistiCare Member Services website. Rides must be set up at least three business days before your appointment.

Schedule your ride online    

When scheduling your ride, make sure you have this information:

  • Medicaid ID card number
  • Pick-up address and phone number 
  • Appointment date and time 
  • Doctor's name, address and phone number 
  • Any special needs, including if you need someone to ride with you

Visit the LogistiCare website to view frequently asked questions.