Specialty Pharmacy

A specialty pharmacy serves members with complex or chronic conditions. To treat these conditions, special medication that requires special storage or extra support are often needed. These pharmacies have highly trained staff to help provide you the care you need to manage your condition. 

With CarelonRx Specialty Pharmacy, you get: 

  • Free Shipping

You can order your medicine at any time and from anywhere. You can get it shipped to you or your local CVS. Tracking is available. 


  • Access to Trained Professionals 24/7

We have a Care Team ready to assist you 24 hours a day, 7 days a week. They are specially trained to help you. You can call them at 833-359-2169 (TTY: 711). 


  • Care Made For You

Your Specialty Pharmacy Care Team can help you manage side effects. There are nurses to help you with infusions at home. They can also tell you how to inject medications. 

Manage Your Specialty Prescriptions Online

Log in to your account and order a refill, check on your order status or view your prescriptions.